BROTHERS ICE CREAM

Making People Smile Since 1973


Brothers Ice Cream

Brothers Ice Cream is all about bringing the carefree vibes of 70’s California surf culture to the present. Our products are made with real California milk, modern flavors, and are fortified with pure nostalgia. When Brothers opened up the early 70’s, SoCal was a different place. Traffic was lighter, agriculture was everywhere and the internet didn’t exist. Our memories tell us it was a simpler time.

All Natural
No Artificial Coloring Or Flavoring
California Milk
Premium Ice Cream
Kosher

FREQUENTLY ASKED QUESTIONS

Where is Brothers Ice Cream made?
In Orange County, California!
Is the Ice Cream mix in the Ice Cream pasteurized?
Our mix comes from a local Southern California Dairy and is completely pasteurized.
I’m allergic to nuts. Are your products safe for me?
No. Some of our recipes contain nuts (almond, hazelnut, walnut, pecan nut, macadamia nut, pistachio, etc.). The nut ingredient in these recipes is shown in bold in the list of ingredients. As a precautionary measure, all our products carry the warning “may contain nuts”.
Do your ice creams contain gluten?
Yes, some of our products contain cereals which have gluten in them.
Do all your products contain lactose or dairy products?
No. While most of our offerings are dairy based, we do offer dairy-free products like our Natural Choice Pints and Bars and Absolute Fruit Sorbet Pints.
Do your ice creams contain egg?
Yes, all our ice cream recipes contain egg yolk which is used as a natural emulsifier.
Apart from dairy products and egg-based products, do your ice creams contain any other animal ingredients?
No.
How do you control quality during production?
We care deeply about customer service, the quality of our products, and regulatory compliance. Brothers International Desserts Inc. is a third party audited facility, participating in annual Silliker/Merieux Nutrisciences Good Manufacturing Practices/Food Safety Systems audits. We hold ourselves to the highest standards of quality, GMP’s and food safety. Our facility meets the FDA’s Current Good Manufacturing Practice (CGMP) requirements as outlined in 21 CFR Part 117 Subpart B. We are registered with FDA per the Bioterrorism Preparedness and Response Act of 2002 and we are in compliance with the Food Safety Modernization Act (FSMA) regulations as finalized and published by the FDA. We have Hazard Analysis and Critical Control Points (HACCP) plans for all classes of items we produce, Food Defense, Recall/Traceability, Pathogen Environmental Monitoring Program, Allergen Control, Pest Control, and Sanitation Procedures (SOP’s/SSOP’s) in place for our facility and all of our products. We have also developed and implemented our Hazard Analysis and Risk-Based Preventative Controls for Human Food plans for all classes of products we offer. Brothers International Desserts is also inspected and audited quarterly by the USDA/State of California Department of Food and Agriculture Animal Health and Food Safety Services- Milk and Dairy Food Safety Branch, as well as having year-round audits by certain customers and other third parties (Silliker, OTCO, SAI Global). We are a California State Certified Food Processor and Organic Food Processor. Our facility and selected products are certified Organic by Oregon Tilth. Our facility and selected products are also Kosher certified through Kof-K Kosher Supervision.
The product I purchased has ice crystals like it had been freezer burned. What caused this?
This is the result of what we call “temperature abuse.” This happens when a frozen dessert melts and is refrozen, sometimes more than once. We maintain strict temperature control over our products while they are at our manufacturing facility, but after our products are shipped, we have limited control over how they are treated. Shipping companies, distributors, and retail stores may not take as good care of our products as we wish and sometimes they allow the frozen dessert to thaw before placing it in a freezer or refrigerated storage environment.
Are there any ‘light’ products?
No. Our philosophy is to choose natural ingredients with the greatest care, selecting authentic ingredients where possible.
There is a problem with a Brothers Ice Cream product I bought. Who should I contact?
Please contact our customer service department: customer_service@brothersdesserts.com
Where do the ingredients used in your ice creams come from?
Our quality management department ensures strict traceability and requires us to document and provide information about the raw ingredients we use and our finished products, as a matter of course. We buy all our raw ingredients and packaging materials from accredited suppliers. As well as regular quality controls performed on deliveries received at the factory, we have designed a program to monitor contaminants and other parameters depending on the type of product concerned, in order to guarantee a premium quality product. The parameters of this monitoring program are reviewed every year by food specialists and adjusted to accommodate recent issues within the food industry.
Are your products natural?
The main ingredient of our ice cream is cream. All our ingredients and food additives come from well-known sources (plants, animals, minerals, micro-organisms) and are obtained using physical, enzyme and/or microbiological processes. Fruit or vegetable concentrates and/or extracts are used for coloring. We do not use artificial coloring. Our ice creams do not contain any colorings or artificial additives like mono- and diglycerides of fatty acids.
Are your ice creams suitable for vegetarians?
Vegans (who don’t eat dairy products, eggs or any other animal products) cannot eat our products. Lacto-ovo-vegetarians (who eat dairy products and eggs but not meat or fish) can eat our products. Our products do contain some ingredients which come from animals: our ice creams contain cream, dairy products and egg yolk. Our manufacturing plant is free from pork and derivative products. Our products do not contain meat or poultry. Lacto-vegetarians (who eat dairy products but not eggs) cannot eat our ice creams. This is because all our ice creams contain egg yolk. Ovo-vegetarians (who eat eggs but not dairy products) cannot eat our products.
Are any of your products Kosher-certified?
Yes, we are certified through Kof-K Kosher Supervision.
Do you use any vegetable fats in your products?
No.
What is carrageenan, and why do you use it?
We use food grade carrageenans, derived from red seaweed, that are widely used in the food industry, for their gelling, thickening and stabilizing properties, especially in dairy products. We use it in our ice cream to give it that smooth consistency you know and love.
Are any of your flavors sugar-free?
We’re sweet like sugar! (and so is our ice cream.) All our ice creams are made with sugar.
How do you ship ice cream?
Ice Cream needs to be stored at -20 degrees Fahrenheit. In order to ensure the our Brothers Products are in perfect condition, we ship all ice cream with dry ice in a specially designed coolers. This guarantees that our ice cream will be in perfect condition for up to 2 days. Our distribution warehouse is located in Ohio, right in the middle of the country, which allows us to send our ice cream anywhere in the lower 48 in less than 2 days. We guarantee our ice cream will be frozen upon delivery. Please note you will need to transfer into your freezer upon delivery.
Where all can you ship? Do you deliver to the West Coast?
Free shipping to anywhere in the lower 48! Overnight shipping can be accommodated for an extra $25. Additionally we are able to ship to Hawaii and Alaska for an extra $40.

WHAT CUSTOMERS SAY ABOUT US

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My husband has been looking and looking for what he calls "Good Spumoni". He was raised near Chicago. He has tried and tried many different one. I found this on line for him. Ordered the 6 pack and he is in Heaven. :-) We will be ordering again soon as it is going fast.

DEBORAH

These by far are one of the best ice cream products I’ve ever had. Beats Baskin-Robbins, Häagen-Dazs, Ben & Jerry’s. My store used to carry the Bon Bons but stopped, so I order online they arrive ice cold and very delicious and I’m very happy! We call them at at our house “the bombs” Thank you so much

Robin

When I bought these [ice cream sandwiches] I was kinda unsure what to expect. I figured they would be delicious but not near as good as they are! Tastes like I'm taking a bite of heaven, or eating an extremely expensive decadent ice cream! The brownie and cookie parts were so so good, rich flavor but not overpowering. The ice cream was smooth and tasty! e will be stocking up on these at all times!

JOSHUA

Just tried the mango sorbet and WOW. I didn't realize mango sorbet could taste that good!

Millie

I finally found a spumoni that is exactly like the one my Daddy used to buy when I was young. Tastes exactly the same. I have given some of it out to my kids, because they tried it and loved it...glad I bought the pack of 6! The package arrived very fast, and was still secure and frozen. Want to try the ice cream sandwiches next. I have been passing out your name to friends and family, and I'm sure you will get orders from them. Thank you, for satisfying my craving of the past...the first spoonful was all I needed to know I was going to love it!

Judy